Return Policy
Americas LLC

AEGIR Marine Americas LLC will accept return of spare parts only, subject to the following terms and conditions:

  1. Parts can only be returned in case it concerns AEGIR-Marine Americas LLC standard Ex-stock items.
  2. Return of custom made (non-standard) parts will not be accepted, unless agreed and confirmed in writing at the moment of ordering.
  3. The maximum time between delivery ex-works and arrival in our warehouse must be within 4 weeks
  4. Return should be freight prepaid and packed in original package.
  5. A handling charge (return fee) of 15% of the gross price will be deducted from the credit note
  6. All extra costs for damages and missing parts will be charged at value, as well as all charges for local delivery, customs and import duties (if applicable).
  7. Original transport and packing costs will not be credited.
  8. After return and inspection AEGIR-Marine Americas LLC will issue a credit-note
  9. In case the invoice for delivery of the mentioned parts is not yet paid, AEGIR-Marine Americas LLC does remain the right to reject the request for returning the parts until the payment has been settled.

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