AEGIR Marine Americas LLC will accept return of spare parts only, subject to the following terms and conditions:
- Parts can only be returned in case it concerns AEGIR-Marine Americas LLC standard Ex-stock items.
- Return of custom made (non-standard) parts will not be accepted, unless agreed and confirmed in writing at the moment of ordering.
- The maximum time between delivery ex-works and arrival in our warehouse must be within 4 weeks
- Return should be freight prepaid and packed in original package.
- A handling charge (return fee) of 15% of the gross price will be deducted from the credit note
- All extra costs for damages and missing parts will be charged at value, as well as all charges for local delivery, customs and import duties (if applicable).
- Original transport and packing costs will not be credited.
- After return and inspection AEGIR-Marine Americas LLC will issue a credit-note
- In case the invoice for delivery of the mentioned parts is not yet paid, AEGIR-Marine Americas LLC does remain the right to reject the request for returning the parts until the payment has been settled.
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